Overlimit: Run out of upload quota

  • riosulcalcados
    Perguntado em 26 de setembro de 2023 às 08:48

    Nenhum dos formulários está funcionando!


    Estávamos sem espaço, mas já fiz uma limpeza nos dados mais antigos e não voltou a funcionar ainda.

    Jotform Thread 5572569 Screenshot
  • Marlon_T Jotform Support
    Respondido em 26 de setembro de 2023 às 09:26

    Hi riosulcalcados,

    Thanks for reaching out to us for help. Unfortunately, our Portuguese Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I've recalculated your account limit, and it should be working now. Please try to log in again and everything should be functional.

    Give it a try and let us know if you need any help.