Submit button not working server error when submitting

  • MariteTurismo
    Perguntado em 25 de setembro de 2023 às 16:08

    Boa tarde,


    O formulário de Pós viagem está dando erro no momento da finalização. Favor verificar o que está ocorrendo.


    At.te


    Filipe Pimentel

    Jotform Thread 5570151 Screenshot
  • Jomel Jotform Support
    Respondido em 25 de setembro de 2023 às 17:05

    Hi filipasso,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Submit button not working server error when submitting Image 1 Screenshot 20 Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

    Let us know if there’s anything else we can do for you.