Form: An error message will pop up when making changes to the form

Bom dia

Estou criando um relatório e toda vez que eu faço uma alteração da erro e reinicia a página

Como faço para resolver essa questão?

Hi fernandofianchi10,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I am sorry you are having trouble with this. I cloned your form and tested it to see if I could replicate the problem but it appears to be working as expected. Check out this screencast below:

Please try Clearing your Browser's Cache and Cookies. If the problem is the same, you can try using another browser to see if it is any different.

Once we hear back from you, we can move forward with a solution.

Good afternoon

I will use google translate too

I tried using the tablet app, I cleared the cookies, but the same notification appears

Hi fernandofianchi10,

Thanks for getting back to us with additional details. Can you also try connecting to a different internet service provider like your mobile data? Also, if the problem is the same, can we have your permission to add a new element to your form to see if we can replicate the problem from our end?

Once we hear back from you, we can move forward with a solution.

I tried using mobile data, but that didn't work either. I think asking you to do it is bad because there is a lot that I still need to add, the process would take too long.

Wouldn't there be a way to create another form and copy all the information from the one already created?

Hi fernandofianchi10,

Thanks for getting back to us. Since we are unable to reproduce the issue using the cloned version of the form as seen in the previously provided screencast, we were getting your permission to add only one element to your form as a test to see if the issue can be replicated on our end.

But, if you decide not to approve it, there is a way to Clone your Existing Form so you can test if the problem is the same on the cloned form. Let me show you how:

1. First, copy the URL of the form that you want to clone.
2. Then, go to My Forms and select Create Form in the upper-left corner.
3. Next, click on Import Form, select From a Web page, and then paste the Form URL of the form you want to clone in the URL field.
4. Lastly, click on Create Form. That's it.

Give it a try and let us know how it goes.

I created another form using this tutorial but it gave the same error

If you can try that, just add title and multiple choice, please

Hi fernandofianchi10,

Thanks for getting back to us. When I opened your form I saw that you have already reached the maximum number of Form elements you can add in your form which is 100. For this reason, adding a form element is no longer an option.

Can you tell us which field are you trying to modify so we can check it? ALso, can you try logging out from your account and then logging back in to see if it is any different?

Once we hear back from you, we can move forward with a solution.