Limite de visualização mensal

Ola

Meu plano não ta reiniciando os limites de visualização mensal

Você pode me ajudar?

Hi juliallmeida,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked the status of your account and see that it is Overlimit. Since your account is on the Starter plan, your Form Views are limited to 1,000, and you've already reached that limit with 1,105. For you to activate your account, you'll need to wait until the 1st of the following month or upgrade your account to increase your limit. We also have a guide about Understanding Your Account Usage and Limits that you can check out.

Let us know if you need any more help.

Hi juliallmeida,

Thanks for getting back to us. In order to make the thread organized and avoid confusion, I moved your other question to a new thread and helped you with that here.

Reach out again if you have any other questions.