Problem with the Print Layout in PDF format

  • renatoerika2010
    Perguntado em 21 de setembro de 2023 às 10:55


  • Kim Jotform Support
    Respondido em 21 de setembro de 2023 às 14:11

    Hi renatoerika2010,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you tell us about the issue, so I can get a better idea of what's happening?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • renatoerika2010
    Respondido em 26 de setembro de 2023 às 10:56

    Ola, Kim bom dia

    Estou com um empreendimento novo, baseado em vistoria veicular automotor, gostaria de usar a plataforma do Jotform como a principal ferramenta de trabalho.

    https://form.jotform.com/232577888219675

    Estou com dificuldade com o layout de impressão, em pdf, vou enviar um modelo de uma outra empresa que presta serviço a nos.

    https://form.jotform.com/232683763565063

  • Jomel Jotform Support
    Respondido em 26 de setembro de 2023 às 13:33

    Hi renatoerika2010,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Could you please tell us if you are printing submissions from the Inbox? Unfortunately, it is not possible to change the version of the printing document. Instead, you can use the PDF Editor to modify the PDF document to your needs. Then you can use this option to print submissions. You can learn more here.

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? 

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.