Not receiving PDF

  • Ademir_Romualdo
    Perguntado em 20 de setembro de 2023 às 09:26

    Bom dia ,


    Nao estou recebendo meus formularios em PDF.


    Existe alguma forma de outro email ser copiado nisso?

  • Israel Jotform Support
    Respondido em 20 de setembro de 2023 às 11:29

    Hello Ademir_Romualdo,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

    I'm sorry you're having trouble with this. If you can share the link to your form, I can check it out and see what’s going on. Here is your guide on where to find your form URL or you can follow the steps and screencast below:

    • Go to the Publish tab.
    • Select Quick Share from the left panel.
    • Look for the Copy Link and click it, then paste it here in the support ticket.

    Form is not getting any submissions Image 1 Screenshot 20 Screenshot 10

    Once we hear back from you, we'll be able to help you with this.