How do I edit the notification email?

  • gdnetsolution
    Perguntado em 18 de setembro de 2023 às 08:41

    Olá, realizamos a troca do email, mas ainda recebemos no antigo email as respostas dos formulários, precisamos que seja enviado apenas no email atual que colocamos. Como fazer?

    Desde já, obrigado!

  • Sarah Jotform Support
    Respondido em 18 de setembro de 2023 às 11:07

    Hi gdnetsolution,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Updating the notification email is easy. Let me show you how to do this:

    1. In Form Builder, click on Settings.
    2. Now, select Emails and hover over the email you'd like to edit.
    3. Next, click on the pencil icon and select Recipients. How do I edit the notification email?  Image 1 Screenshot 30
    4. In the box under Recipient Email, enter the new email address and click Save. How do I edit the notification email?  Image 2 Screenshot 41

    Give it a try and let us know if you have any other questions.