O pagamento pela subscrição é apenas para o meu uso do jotform? Não terá nenhum efeito ao app que eu criar? Por exemplo, apôs o mês que paguei

  • wildiomonteiro99
    Perguntado em 17 de setembro de 2023 às 15:34


  • Karlo Jotform Support
    Respondido em 17 de setembro de 2023 às 18:43

    Hi wildiomonteiro99,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When you subscribe to our Jotform subscription, your monthly limits will increase. For example, from the starter plan, 100 monthly submissions, 100MB upload storage space, 10 payments, and 10 sign documents to the bronze plan, 1000 monthly submissions, 1GB upload storage space, 100 monthly payments, and 100 monthly sign documents You can check out our Jotform subscription. If you cancel your subscription, your account will go back to the starter plan's monthly limits.

    Let us know if there’s anything else we can help you with.

  • wildiomonteiro99
    Respondido em 18 de setembro de 2023 às 05:42

    My worry is, what will happen to my app, for example, if i create it here, once my subscrition cancels? Will it be taken down, or will it still be on air for a limited time?

  • Israel Jotform Support
    Respondido em 18 de setembro de 2023 às 08:10

    Hi wildiomonteiro99,

    Thanks for getting back to us. Rest assured that your existing forms and submissions will remain on your account even after downgrading your subscription. However, please note that moving forward once the account has been downgraded, the limitations with Free accounts will apply such as 100 MB of Total Upload space and 100 Monthly Submissions. You might also want to check out this guide about How to Cancel a Subscription and Downgrade Back to Free.

    Please let us know if you need any help.

  • wildiomonteiro99
    Respondido em 18 de setembro de 2023 às 08:20

    And the jotform ad?
  • Israel Jotform Support
    Respondido em 18 de setembro de 2023 às 08:36

    Hi Wildio, 

    Thanks for getting back to us. I moved your other question to a new thread and helped you with that here.

    Reach out again if you have any other questions.