Embedded report does not load on mobile devices

  • juliomirsan
    Perguntado em 16 de setembro de 2023 às 18:16

    Olá, estou tentando incorporar o relatório abaixo no meu site:

    <iframe src="https://www.jotform.com/grid/232587191239059" frameborder="0" style="width: 100%; height: 100%; min-height: 500px; border:none;" scrolling="auto"></iframe>

    https://www.jotform.com/grid/232587191239059

    Porém na versão mobile a mensagem abaixo é exibida e o relatório não carrega.

    Embedded report does not load on mobile devices Image 1 Screenshot 20

    Jotform Thread 5542314 Screenshot
  • Sweta Jotform Support
    Respondido em 16 de setembro de 2023 às 23:48

    Hello Juliomirsan,

    Thanks for reaching out to Jotform Support. To share the submission data you will need to set the permission to the public from your account settings. I'll walk you through the settings:

    • Hover your mouse over your Avatar on the right side of the screen.
    • In the dropdown list that appears, click on Settings, or alternatively, click on this link to go directly to your Settings page.
    • On the Security tab, scroll down to the Privacy section and uncheck the box next to Require Login to View Submissions.

    Embedded report does not load on mobile devices Image 1 Screenshot 20

    Now, it won't be necessary to log in to view the submission data.

    Give it a try and let us know if you need any help.

  • juliomirsan
    Respondido em 17 de setembro de 2023 às 09:02

    Muito obrigado!