I can't download the form documents.

não consigo baixar os documentos do formulario

Hi escritorioadvcarolina,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you tell us more about a document you were trying to download? Are you trying to download your submissions data?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.