ERRO NO FORMULÁRIO

  • nutricaoseduc
    Perguntado em 15 de setembro de 2023 às 06:54

    Não estou conseguindo responder os formulários pois mostra que a cota foi atingida porém temos espaço.

    Jotform Thread 5538846 Screenshot
  • Neil Jotform Support
    Respondido em 15 de setembro de 2023 às 07:42

    Hi nutricaoseduc,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry that this is happening. I have checked your account and saw that it is not over the limit. Can you try it again and see how it goes? If you run into the same issue again, let us know and we'll do some more testing to see what's going on. I've also cleared your form caches as a precaution.

    Reach out again if you have any other questions.