Change payment method to another PayPal account

Boa tarde, por favor como substituir a conta Paypal atualmente vinculada como forma de pagamento pelo nosso cartão de crédito corporativo?

Obrigado.

Hi fernando_Fernando_fernando767,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand that you'd like to change the PayPal account used in the payment of the subscription. There's an option to update the card details in the PayPal account, but it has to be done on the PayPal side. After checking your account, I see that you are one of our Legacy plan holders. Please allow me some time to confirm this with the Relevant Team, and I get back to you as soon as I have an update from them on how to proceed with your request.

Thanks for your patience and understanding. We appreciate it.

Hi fernando_Fernando_fernando767,

Thanks for patiently waiting. I just heard back from the Relevant Team. In order for you to update the payment method used for the subscription. You will need to cancel it and re-upgrade using the updated PayPal account. Your Legacy price is available up to September 16, 2023.

Let us know if you have any other questions.