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agenciainovemidiaPerguntado em 13 de setembro de 2023 às 14:27
Olá, eu tentei ativar a chave API em um sistema de CRM porém não deu certo e quando fui gerar uma nova chave, diz que não tenho mais como gerar
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Christian Jotform SupportRespondido em 13 de setembro de 2023 às 21:06
Hi agencyinovemidia,
Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I looked through your account's forms and couldn't find any integrations that use the API key. Could you please confirm the specific CRM to which you are referring? It would be helpful if you could provide us with more information about it so that we may offer you an appropriate solution. I'd also like to mention that you can generate a new API key on your account and use it to authenticate your data to third-party web services. To do so, follow the steps outlined in this guide.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.