O formulário está fora do ar

  • maxwellmendonca85
    Perguntado em 12 de setembro de 2023 às 10:07

    Bom dia, os usuários não conseguem responder ao formulário porquê não abre a página.

  • Waqas Jotform Support
    Respondido em 12 de setembro de 2023 às 10:57

    Hi maxwellmendonca85

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I cleared your form cache from the back end. Can you give it another try and let us know what happens? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

    Give it a try and reach out again if you have any other questions.


  • maxwellmendonca85
    Respondido em 12 de setembro de 2023 às 21:48

    Thank you very much! Started working again.