Não realiza a cobrança mensal

  • dankuchla
    Perguntado em 11 de setembro de 2023 às 18:46

    O site não realiza a cobrança mensal, aparece o valor da cobrança unica mensal mas depois o site gera de forma duvidosa uma cobrança anual, ainda bem que usei um cartão regarregavel se não tinha caido no golpe, ha possibilidade de pagamento mensal ou aquela opçao no site é meramente ilustrativa?

  • Vanessa Jotform Support
    Respondido em 12 de setembro de 2023 às 02:35

    Hi Dankuchla,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    We have a monthly plan and a yearly plan available when you're upgrading your subscription plan.

    Não realiza a cobrança mensal Image 1 Screenshot 20

    I checked your account and it is a free user. If you want to upgrade your account, please follow this guide.

    Let us know if you need any more help.