Requesting that my form cache be cleared.

olá, é possível limpar o cache dos meus formulários? obrigado

Hello Miguel,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you. As requested, I successfully cleared your form cache. I also noticed that your form is currently tagged as Overlimit. I looked at your form limitations and found that you were not exceeding any of them, therefore I reinstated your account so you should access your account now without getting any issues. Also, you can clear your form cache from your account settings. Let me show you how:

• On your My Forms page, hover your mouse on your Profile Avatar icon.
• In the window that opens, click on Settings.

• In the Settings menu, scroll down to the bottom of the page and click on Clear Cache. That's it, you're done.

Give it a try and reach out again if you have any other questions.