Problemas ao abrir imagens no e-mail

  • thawanapetsitter
    Perguntado em 11 de setembro de 2023 às 13:20

    Gostaria de saber se é possível abrir imagens e pdfs direto do e-mail. Pois tentei abrir e apareceu a seguinte frase: "Infelizmente, a página que você procurava não foi encontrada. Pode estar temporariamente indisponível, movido ou não existir mais. Verifique a ortografia e tente novamente."

  • Justin_E Jotform Support
    Respondido em 11 de setembro de 2023 às 17:18

    Hi thawanapetsitter,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, it's possible to open the images uploaded on your form and the PDFs. After checking your account, I have seen that you have enabled the required login to view uploaded files. When checking the uploaded files, please make sure that you have logged in to your account. Also, please note that your account will automatically log out due to inactivity. If the issue persists, please let us know.

    Give it a try and let us know how it goes.