Upload Space Limit reached

Boa tarde

A conta atingiu o espaço para upload. Já apaguei os dados de entrada e exclui permanentemente mas ainda nã consigo usar os formularios.

Hi hongadocs,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked the account associated with the email hongadocs@gmail.com, but I did not find any space limit issue with this account. Can you confirm the email address of the account in question?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.