Refund request.

Ontem fomos debitados um valor Anual bem alto, só que nem usamos... seria possível fazer reembolso desse último valor debitado?

Hi Marketing ITC BH,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I noted you were charged $408 for the Bronze subscription plan on September 2nd, 2023. I've successfully refunded the amount of $408. It will take 7–10 business days for it to reflect in your account. Currently, you are on a starter plan, and you can use your forms under the starter plan limits.

Let us know if you have any questions.

Era só somente o reembolso mesmo, muito obrigado Gaude!