How can I change the Thank You page based on the respondents answer?

  • xpagenciademarketing
    Perguntado em 5 de setembro de 2023 às 18:35

    Olá, gostaria de saber se tem como colocar um link quando o lead realizada uma ação

    por exemplo: no final do formulário eu pergunto pro lead se ele tem condições de fazer um investimento mensal de R$2.000, Se ele seleciona a caixa de seleção que ''sim'' ele é direcionado para a página de obrigado

    e se ele seleciona que ''não'', ele também é direcionado para a pagina de obrigado, a minha dúvida é:

    para que esses lead que selecionam ''não'', não caiam na minha página de obrigado, eu consigo jogar ele para algum determinado link? do meu instagram por exemplo?

  • Gemmhel Jotform Support
    Respondido em 6 de setembro de 2023 às 04:04

    Hi xpagenciademarketing,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, it is not possible to change the Thank You Page URL Conditionally in Card layout forms. You can only set your Thank You page to either show a custom message or redirect your form to another page after submission. I suggest you change the layout of your form from Card to Classic layout. Let me show you how:

    1. In Form Builder, select the paint roller icon in the upper-right corner to open the Form Designer.
    2. In the Form Designer pane on the right, go to Layout at the top.
    3. Select Classic Form. How can I change the Thank You page based on the respondents answer? Image 1 Screenshot 50

    Please note that some elements in card forms are not available in classic forms. Now that you've changed your form layout, you can set up a Change Thank you page condition. Let’s do it:

    1. In Form Builder, click on Settings.
    2. In the menu that opens on the left side of the page, click on Conditions.
    3. Select Change Thank you page.How can I change the Thank You page based on the respondents answer? Image 2 Screenshot 61
    4. Set the conditions like you see below:
      How can I change the Thank You page based on the respondents answer? Image 3 Screenshot 72
      How can I change the Thank You page based on the respondents answer? Image 4 Screenshot 83
    5. Once done, click on Save to save the condition.

    We also have a guide about How to Change Your Form Layout and How to Change the Thank You Page URL Conditionally that you can check out.

    Give it a try and let us know how it goes.