Cancelar fase de teste

Bom dia!

Por favor, foi realizado pagamento com cartão de crédito para teste com prazo de 30 dias para cancelar e obter a restituição do valor pago.

Não vou continuar com a assinatura e cancelei o plano prata. Por favor pode providenciar o estorno do do valor no cartão de crédito?

Hi AdaltonTNP,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. As you requested, I've canceled the subscription on this account and issued a refund. Alloe 5-7 business days for the posting depending on your bank's timeframe.

Let us know if you have any other questions.