Mudança de plano

Olá, boa noite!

Efetuei a troca do plano para o plano bronze. Na conta foi debitado o valor, mas no aplicativo e site dizem estar no plano básico. Poderiam me ajudar?

Hello Espacoprimestudio,

Thanks for reaching out to Jotform Support. As requested, I have canceled your Bronze monthly plan and processed a refund of $39.00. Please expect the refund to reflect on the account within 5 - 10 business days, depending on your issuing bank.

If you need further assistance, please let us know.