-
hotpubPerguntado em 1 de setembro de 2023 às 11:56
Olá, bom dia,
Todos meus formulários não estão criando e nem anexando o PDF.
Estavam funcionando normal e pararam sem motivo, já tentei todas as opções e acredito ser um erro na minha conta, um bug!
Poderiam me ajudar?
Obrigado,
André Moura.
-
Carrissa Jotform SupportRespondido em 1 de setembro de 2023 às 12:41
Hi André,
Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found out that the “Attach PDF” option is disabled in the email notification. It's really easy to fix. Let me show you how:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left side of the page, click on Emails.
- On the left side of the Notification field, click on the Pencil icon
- Click on the Advanced tab
- Enable the Attach PDF option
Once done, please do a test submission on your form and see how it goes. Give it a try and let us know if you need any other help.