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ellderrodrigo2014Perguntado em 31 de agosto de 2023 às 16:34
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Anna Jotform SupportRespondido em 31 de agosto de 2023 às 17:07
Hi Ellder,
Thanks for reaching out to Jotform Support. I didn’t fully understand the issue, do you mean that you didn't receive any PDF file? Can you explain a bit more about the issue so we can help you with it? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
Once we have a better idea of what’s going on, we’ll be able to come up with a solution.