Transferência de Formulários

  • TICCM
    Perguntado em 31 de agosto de 2023 às 09:25

    Olá!

    Atualmente contratei o plano Prata nesta conta, e como tenho outras 2 contas gratuitas, gostaria de saber como posso migrar os formulários que tenho nessas contas secundárias, para esta conta principal.

    Isso inclui todas as respostas, e que o link se mantenha o mesmo.

    É possível realizar essa transferência? E caso positivo, como posso fazer?


    Atenciosamente,

    Victor Santos | Tech Team

    CCM GROUP

  • Christopher Jotform Support
    Respondido em 31 de agosto de 2023 às 14:10

    Hi TICCM,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We can move forms from one account to another but only the form owner can request us to do this which means that the account that owns the form would have to create a ticket under the account and request us to move the form to your account by providing us the form URL and username of the account.

    Let us know if there’s anything else we can help you with.