Não consigo anexar arquivos ao editar formulario

  • Engenharia_Offlimits
    Perguntado em 31 de agosto de 2023 às 08:58

    Bom dia. Ao editar o envio do formulário https://form.jotform.com/232113966211650 não consigo anexar nenhum arquivo, o erro diz que o tamanho máximo do arquivo é de 0,1Kb, conforme imagem abaixo:

    Não consigo anexar arquivos ao editar formulario Image 1 Screenshot 20

    Jotform Thread 5490365 Screenshot
  • Harshad_P Jotform Support
    Respondido em 31 de agosto de 2023 às 14:49

    Hi Engenharia_Offlimits,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but in Portuguese, you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Thanks for reaching out to Jotform Support. I am sorry you are having an issue with this. I've cloned your form and tested but I was not able to replicate the issue. I am able to successfully upload a file larger than 1KB and then submit the form. Check out the screencast of my results: Não consigo anexar arquivos ao editar formulario Image 1 Screenshot 30 Could you please try to disable the limit for size on the form and see how it goes? Let me show you how:

    1. In Form Builder, click on the upload field.2. Click on the little Gear Icon.3. Under the Options Tab, turn the toggle off for Limit File Size. Não consigo anexar arquivos ao editar formulario Image 2 Screenshot 41 Give it a try and let us know how it goes.