Erro no envio de formulário

  • nilzon.spinola
    Perguntado em 30 de agosto de 2023 às 14:24

    Boa tarde!


    No preenchimento do formulário, não está dando a mensagem de concluído nem enviando por e-mail, mas quando olho pelo Jotform a resposta aparece lá.

    Está havendo alguma instabilidade na plataforma?

    Jotform Thread 5485281 Screenshot
  • Lorelie Jotform Support
    Respondido em 31 de agosto de 2023 às 03:15

    Hi Nílzon,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. This was a known issue and our Developer team already solved it, so it should all be working fine now. Can you give it a try and see how it goes? 

    Let us know if you need any more help.