Jotform envia emails de forma demorada e sem anexos para os destinatários

Olá, boa tarde.

Constatamos que o jotform está enviando emails aos destinatários sem os anexos e de forma muito atrasada.

Gostariamos de uma solução.

Caso de exemplo: Submission ID: 5691295852104213201

Hi zprofit,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you're having trouble receiving emails. We earlier had a backend issue that affected the sending of emails. However, such an issue has been resolved now as confirmed by our developers.

Kindly check again and let us know if you need any more help.