Unable to Upgrade my Account.

quero fazer um up grade na minha conta e nao consigo 

Hi ZON_ENERGIA,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your issue. Could you send us a screenshot of any error messages you encounter when you try Upgrade your Account? You could try Logging into your Account using a different Web Browser or your Web Browser's Incognito Mode. You could also try using other Cards or PayPal to purchase your subscription.

Keep us updated and let us know if you need any more help.