Is the amount charged for the Silver subscription in dollars or reais?

  • belacristinasa1
    Perguntado em 29 de agosto de 2023 às 20:31

    Boa noite!

    O valor cobrado pela assinatura de Prata é em dólar ou real?

  • Norwyn Jotform Support
    Respondido em 30 de agosto de 2023 às 07:42

    Hi belacristinasa1,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. All the subscription plans are charged in US dollars and currently, there is no option to change it to your currency. Let me show you how to upgrade your account:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    Is the amount charged for the Silver subscription in dollars or reais? Image 1 Screenshot 50

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

    Is the amount charged for the Silver subscription in dollars or reais? Image 2 Screenshot 61

    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    Is the amount charged for the Silver subscription in dollars or reais? Image 3 Screenshot 72

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    Is the amount charged for the Silver subscription in dollars or reais? Image 4 Screenshot 83

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

    Let us know if you need any more help.