Assinatura

Eu uso o Jotform para assinatura de contratos. Estou tentando assinar um contrato porém o contrato não chega no email pra assinar.

Já tentei de tudo mas não chega.

Geralmente demora uns minutos mas dessa vez está demorando muito. Já cancelei 2x o contrato pra enviar novamente, mas mesmo assim não chega.

Já conferi se o email está errado, já olhei no spam, já testei o email enviando outra coisa de outro email, já fiz de tudo.

Hi O_Novo_Imigrante,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. This is a known issue, and our developers are currently working on a fix. We'll circle back to this thread as soon as it's resolved. We're sorry for the inconvenience this has caused.

Thanks for your patience and understanding, we appreciate it.

Hi O_Novo_Imigrante,

Thanks for your patience. Our Developer Team has just informed us that this issue has been resolved. You should now be receiving emails normally as usual.

Reach out again if there's anything else we can help you with.