Erro ao abrir formulário

  • Primorossi
    Perguntado em 29 de agosto de 2023 às 16:03

    Boa tarde! O formulário de MANIFESTAÇÃO/CANCELAMENTO e FORMULÁRIO DE CLASSIFICAÇÃO DE LANCE está com erro quando o agente tenta abrir. Fica só carregando e depois apresenta erro.

    Segue erros em anexo

    Jotform Thread 5480084 Screenshot
  • Primorossi
    Respondido em 29 de agosto de 2023 às 16:05

    Erro ao abrir formulário  Image 1 Screenshot 20

    Segunda evidencia

  • Mafe_M Jotform Support
    Respondido em 29 de agosto de 2023 às 16:43

    Hi Primorossi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please note that our Developer Team is aware of the issue and they are currently working on a resolution. We will get back to you as soon as we have an update from them.

    Let us know if there’s anything else we can help you with. 


  • Miray Doyduk Enterprise Operations Specialist
    Respondido em 5 de setembro de 2023 às 07:37

    Hi Primorossi,

    We apologize for the delay in getting back to you. Our developer team has informed us that the issue you reported has already been resolved. We understand that our response is overdue, and we apologize for any inconvenience this may have caused.

    Please take a moment to test the functionality again, and kindly let us know how it goes.

    Thank you for using Jotform, and we appreciate your understanding.