Alteração do nome do usuário e e-mail de recebimento dos formulários

  • rosanaferraiuolo
    Perguntado em 29 de agosto de 2023 às 15:12

    Olá,

    Preciso alterar o usuário para ficas (gostaria que ele que aparecesse no nome do link do formulário).

    Também gostaria de saber como direciono o recebimento dos formulários para outro e-mail: editalinstitutoassai@ficas.org.br


    Grata,


    Rosana

  • Mary Jotform Support
    Respondido em 30 de agosto de 2023 às 01:57

    Hi Rosana,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We can update your account username. Please provide at least 3 unique usernames so that we can check for their availability. Take note that period "." and spaces are not allowed anymore. We will update your account with the first available username. Also, please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again.

    As for updating the recipient email on your notification, I have moved it to another thread and will help you with that here.

    Once we hear back from you, we'll be able to help you with this.