Não consigo baixar lead em pdf

Não esta sendo possivel baixar em pdf em um determinado formulario.

Hi CrmUromen,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.