Restart approval of a document that was approved incorrectly

  • reginaldo_luz
    Perguntado em 28 de agosto de 2023 às 08:45

    Good morning.

    I aproved a document incorrectily.

    My doubt. After the aprovall, is it possible to put this in revision again?

  • Gilbert Jotform Support
    Respondido em 28 de agosto de 2023 às 10:57

    Hi Flavio,

    Thanks for using Jotform. Can you share the link to the form where the approval was made incorrectly? You can follow the steps below on how you can get the form URL:

    1. In Form Builder, click on Publish at the top.
    2. Under Quick Share, click on Copy Link to copy your form URL.

    A screenshot of Form Builder with numbered steps to copy the form URL Screenshot 20

    If you're referring to an Approval Flow set in the form, you can reset the approval process if you have the 'Restart Approval Flow on Submission Edit' setting enabled and you edit the submission using the 'Entry Editing' method from the Tables page. This will cause the approval process to reset and allow you to approve/deny the request again.

    Restart approval of a document that was approved incorrectly Image 1 Screenshot 31

    Let us know if you have any other questions.