Acessos indevidos

  • CrmUromen
    Perguntado em 28 de agosto de 2023 às 08:17

    Queria entender o motivo do envio de email para pessoas que desconheço. conforme lista abaixo

    Jotform Thread 5473680 Screenshot
  • Joram_Perucho Jotform Support
    Respondido em 28 de agosto de 2023 às 10:33

    Hi CrmUromen,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the email that were sent to those users and those are the autoresponder email. This means that whenever someone submits your form, they will receive a copy of their submission. You can find it by following the steps below:

    1. In Form Builder, go to the Settings tab.
    2. Choose Emails on the left side menu.
    3. You will see the Autoresponder email. You can click the Trash icon to delete it.

    Acessos indevidos Image 1 Screenshot 20

    Let us know if you have any other questions.