Dados excluidos mas limite NÃO restaurado

Dados excluidos mas limite NÃO restaurado

Hi Bruno,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I have checked your account and noticed your account limits are not exceeded, seems like it is related to form cache. I have cleared your form cache and your account is fine now, it is active and working. You can also clear the form ache from your account settings. You can check this guide about How to Clear Your Form Cache.

Let us know if you need any more help.