Erro no formato de data na impressão e envio de pdf

  • AppsUniversal
    Perguntado em 24 de agosto de 2023 às 16:31

    Olá,

    Ao adicionar no formulário um campo data, onde o mesmo preenche o campo de preenchimento de texto, na tela no formulário é exibido as informações corretamente, podem quando gera a informação, tanto no envio por e-mail quanto ao imprimir ou baixar o PDF, a data é gerado por extenso e em inglês conforme prints abaixo:

    No formulário:

    Erro no formato de data na impressão e envio de pdf Image 1 Screenshot 30

    No PDF:

    Erro no formato de data na impressão e envio de pdf Image 2 Screenshot 41

    Segue um formulário de teste: https://www.jotform.com/build/232043788744059


    Aguardo retorno.


    Att,

    Jerthon Seriguchi

  • Rene Jotform Support
    Respondido em 24 de agosto de 2023 às 22:48

    Hi Jerthon,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I cloned and tested your form, the same thing happened to me. I tried possible fixes and nothing worked, so I created a ticket about it and escalated this to our Developers to get their help. Once we hear back from them, we’ll update this thread and let you know.

    Let us know if there's anything else we can help you with.

  • Bryan Jotform Support
    Respondido em 25 de agosto de 2023 às 03:26

    Hi Jerthon,

    Thanks for using Jotform. I'm sorry that you're having issues with this. If you want to change the format used in the PDF Editor when you add the field using parameters, you can add ':day', ':month', and ':year' after the date parameter, which is 'dataDe'. Let me show you an example. I'll use {dataDe:day}-{dataDe:month}-{dataDe:year} format:

    Erro no formato de data na impressão e envio de pdf Image 1 Screenshot 30

    Check out the screenshot below to see the result on the downloaded PDF:

    Erro no formato de data na impressão e envio de pdf Image 2 Screenshot 41

    You can modify the format and use it the way you wish.

    Let us know if you need any other help.