Pipedrive: How to Create new contacts instead of overriding them?

Ao fazer a integração com o pipedrive, quando eu coloco um campo à ser vinculado ao Nome de Pessoa do Pipedrive, e preencho ele com um nome comum, digamos "Ana Paula", ao fazer a integração, caso já haja uma pessoa com esse mesmo nome já anteriormente cadastrado no Pipedrive, ele utiliza aquele ao invés de criar um novo e automaticamente já vincula ao negócio criado a organização que estava vinculada àquela pessoa no pipe.

Consigo fazer a integração criando sempre uma pessoa e uma organização nova?

Grata,

Marilian

Hi Marilian,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Do you mean deals are being updated instead of being created? Or are the deals being connected to an existing organization or a person?

Once we hear back from you, we'll be able to move forward with a solution.

os negócios estão ligados a uma organização e pessoa existente, só que não necessariamente a pessoa que está sendo vinculada é a desejável.

Hi Marilian,

Thanks for getting back to us. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

Thanks for your patience and understanding, we appreciate it.

Hi Marilian,

Thanks for patiently waiting. Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.