Accidentally Unsusbcribed to Jotform

  • frotareitoria
    Perguntado em 23 de agosto de 2023 às 14:16

    Boa tarde. Em um dos e mails que recebi do jotform, utilizando o meu gmail, cliquei no cancelar inscrição, por acidente. Como faço para voltar a receber os e mails do jotform?

  • Manilene Jotform Support
    Respondido em 23 de agosto de 2023 às 18:33

    Hi frotareitoria,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the email address frotareitoria@gmail.com of your account. It seems the email is not unsubscribed. In case, you are talking about a different email, could you please share the email address with us so we can check?

    Reach out again if you need any more help.