cancelar contratação de migração urgente

Bom dia

Fui fazer um cancelamento de assinatura na data de hoje, 23/08/23, e por engano acabei aceitando a contratação de uma contraproposta que veio automatica do sistema pois nao tinha entendido que a cobrança da assinatura anual era de uma vez.

Por esse motivo solicito o cancelamento automatico e a migraçao da minha assinatura para a assinatura básica gratuíta.

fico no aguardo do estorno urgente.

grata

Hi pascomsass

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. About your request, I have canceled and refunded your Bronze subscription. Please allow up to 5 to 7 days for it to reflect in your account.

Reach out to us if you need any more help.