GUTO cASTRO

Bom dia.

Tudo bem?

Tenho um formulário onde os usuários fazem upload de imagens.

Entretanto, eu não consigo baixar esses arquivos pelo e-mail.

Somente consigo pela plataforma.

Gostaria de baixar esses arquivos por e-mail.

Toda vez que tento aparece essa tela de erro.

Hi ligavirtualgt,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Attaching uploaded files to your Notification Emails is easy. Let me walk you through it:

1. In Form Builder, in the orange navigation bar, click on the Settings tab in the orange navigation bar at the top of the page.
2. In the menu on the left side of the page, click on Emails.
3. Hover your mouse over the Notification Email element and click on the Pencil icon.
4. Under the Advanced tab, toggle Send File Uploads as Attachments to the On position.
5. Now, scroll down, click on Save, and you're done.

Give it a try and let us know if you need any more help.