Did not receive weekly pass

  • Rafael Santos
    Perguntado em 16 de agosto de 2023 às 14:37

    Comprei o passe semanal e não recebi

  • Jovanne Jotform Support
    Respondido em 16 de agosto de 2023 às 20:10

    Hi Rafael,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Do you mean that you have filled out one of our user's forms? If so, please contact the form owner directly regarding your submission. You can reply to the autoresponder email sent to your email address about the submission.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?