Limpeza do cache

  • sartoricoin
    Perguntado em 16 de agosto de 2023 às 14:24

    Boa tarde,


    Foi realizada toda a exclusão da caixa de entrada e da lixeira porem o espaço para upload apresenta estar cheio .

    Favor verificarem.

  • Rene Jotform Support
    Respondido em 16 de agosto de 2023 às 19:23

    Hi sartoricoin,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've gone ahead and recalculated your account limits and cleared your form caches. They are now in the correct numbers. You can now continue working with your forms.

    Let us know if there's anything else we can help you with.