nao consigo pagar mensalmente

Bom dia Gostaria de contratar um plano mensal, e nao consigo clicar na opção pois o site nao carrega. podem me ajudar?

Além disso é uma ONG.

Obrigada

estela.mrv@gmail.com

Hi estelamrv,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. Now, let me help you with your question. 

When I checked out your profile, I didn't bump into any payment attempts or errors that could prevent you from upgrading your account. Can you follow the steps below and try upgrading your account again?

1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

You can also upgrade your subscription on your account’s Upgrade/Billing page.

2. On the Pricing page, choose the plan you want to buy.

3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

Here’s an example of the Bronze plan:

After you click on Continue, you'll need to enter your Credit/Debit Card details.

If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

Let us know if you need any more help.