It is showing that I have reached the upload limit

  • SOS_DOCS
    Perguntado em 16 de agosto de 2023 às 07:21

    Esta aparecendo que atingi o limite de upload pode verificar por favor

  • Bella Jotform Support
    Respondido em 16 de agosto de 2023 às 09:27

    Hi SOS_DOCS,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know but you have to wait until they're available again.

    I’m sorry you're having issues with your form. When I checked your form, it was showing overlimit. After recalculating the upload space and clearing the cache of your forms, the account is now reactivated. Also, your upload space is now 16.02 MB / 100.00 MB.

    Let us know if you have any other questions.