Como cancelar a compra ?

Hi ctbatevolta,

Thanks for reaching out to us. Unfortunately, our Portuguese Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

You are still in Our 30-day money-back guarantee period. That means, If for any reason you decide to cancel your subscription within 30 days of your payment, we'll issue a full refund. If you confirm, we can downgrade your account back to Starter Plan (Free Plan) and refund your payment.

Once we hear back from you, we'll be able to move forward with a solution.

Sim pode prosseguir com o cancelamento.

Hi ctbatevolta,

Thanks for getting back to us. It seems that you also asked this question on another thread. You can check out our reply to that here.

Let us know if you need any more help.