Suspended account

  • mariliaseguradogarcia
    Perguntado em 15 de agosto de 2023 às 17:16

    está dando esse erro

  • Mightor Jotform Support
    Respondido em 15 de agosto de 2023 às 18:18

    Hi mariliaseguradogarcia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I checked, your account is suspended due to the collection of login credentials. It's against our Terms and Conditions to collect login credentials. For us to reactivate your account, you must agree for us to delete the offending fields in the form.

    Let us know if you have any other questions.