Minha está acima do q eu usei .meu crédito sumiu e está negativo ..n fiz nada de errado pago certinho e tinha limite disponível.tudo começou depo

Hi Juliana,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I can see that this is very stressful. Rest assured, I’m here to help. Can you explain a bit more about the issue so I can get a better idea of what's happening?

Let us know if there’s anything else we can help you with.