Cancel and refund subscription

Boa noite,

Não verifiquei que o valor desta assinatura era em dólar, preciso fazer o cancelamento desta assinatura, pois o valor ficou muito acima do que posso pagar.

Além do cancelamento, solicito a exclusão dos meus dados bancários e a restituição do valor pago.

Grata

Ayy

Hi Keron,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've canceled your subscription and refunded $39.00 USD. Please allow your bank to add the refund to your account within 5-7 business days. I've also deleted your payment method from the system.

Let us know if there’s anything else we can help you with.